VoIP vs Landline: Choosing the best Phone System for your Business

Which business phone system do you possess?

1. VoIP (Voice over IP)
2. Classic landline system

Technology in the business world is a growing necessity. 

Several companies are updating their communication technologies to improve their office communications and business processes. 

Business communication has advanced with the advancement of technology. 

VoIP and telephone landline systems are two different technologies when comparing it is important to know about them in detail.

Should your business switch over to VoIP?

VoIP vs Landline: Step by step comparison

1. What is VoIP?
2. What is Landline Telephone System?
3. Reliability
4. Cost
5. Ease to scale
6. Features

What is VoIP?

VoIP is transfer or transmission of voice and multimedia content over Internet Protocol. 

VoIP allows businesses to operate on a single voice and data network. 

IP communication isn’t new, VoIP is being widely used and has been there for long. 

According to a Future Market Insights report, the revenue from VoIP subscribers is forecast to increase to $204 billion by 2020.

VoIP system includes IP PBX which manages user’s telephone numbers. 

VoIP comes in two forms: hardware-based and software-based

Hardware-based VoIP phones look like a traditional cordless phone with features like call conferencing, voicemail and call transfer.

In software-based VoIP phones, software clients are installed on computer systems. Users can make calls via their computer systems and mobile devices using this client. 

VoIP empowers mobility and flexibility in any small business.

What is Landline Telephone System?

Our traditional phone system making use of copper wires run through its premises. 

Landline systems use analog technology that limits the inclusion of new features that service providers provide. 

Landline Telephone systems are fully dependent on hardware making it the least cost-effective. A fixed number of lines are connected to a landline phone system, adding more means installing and upgrading your whole system. 

Landline systems become chaotic and difficult to manage. Still, most people trust landline systems as it is tried and tested and an old one.

Reliability

A phone system can be said to be reliable if it performs consistently well and offers a secure connection.

First, let us talk about Landline,

Landlines are said to be reliable as they offer consistency, as for each connection there is a separate line.

In the long run, it is not reliable. The technology used in Landlines has become obsolete. 

High-speed service providers are continuously improving their service by adding new features but Landline systems are stuck to their old working system.

You can also consult your Internet Service Provider to understand which system would work best for you.

VoIP

VoIP is considered more reliable and is considered to advance over the years.

Its services and technologies are continuously upgrading which makes VoIP a long-term solution for business communications.

The worldwide mobile VoIP market is expected to reach $145 billion by 2024, which indicates the increased amount of trust in VoIP systems.

It is important for a VoIP system that you have an excellent and dependable Internet Provider for it to work efficiently as the Internet is the backbone of the service. 

Through VoIP, you get more control over your communication system over a touch of a button.

Result: VoIP is a clear winner!!!

Cost

The most important deciding factor in the debate of VoIP vs landline is the cost involved.  

Landline

Every business wants to save money in any way possible!

So now it’s time for you to switch over to the VoIP phone system. Unfortunately, landlines are costlier and have a huge setup fee.

Setup fee alone for a landline is around $100. If you add the monthly fee for each line the costs would increase further. Approximate pricing for a landline is $450 for five lines (based in New York). 

Besides, you need an expert to install and fix it. Plus you are charged with hefty maintenance cost.

VoIP

On the other hand, VoIP can be significantly cheaper than a landline telephone system. 

You would be wondering how does VoIP offer a cheap solution? 

It is because VoIP doesn’t require separate hardware for setting it up, it only makes use of your internet connection. 

VoIP does not require a separate line for voice and data transmission, that makes it more affordable and cut costs for businesses.

In case you need to save money by increasing Business efficiency – VoIP is the only solution!

Time-saving, automated call routing, automated customer service add to direct financial savings improving the customer experience at the same time.

You must select a VoIP provider that offers service which supports your communication system and provides a long-term solution.

Call2Dial is one such provider.

Ease to scale

Scalability is a major deciding point in the debate landline vs VoIP. Let us look at the overall scalability of both the phone systems!

Landline

Landline systems are limited to the number of lines you are connected to. Adding more means installing new hardware which becomes a very tedious task. 

It is important to choose a system for your business that can be easily upgraded to handle greater volumes of incoming and outgoing calls – landline has already lost the competition here!

It can be easily concluded that landlines cannot be optimized for growth. If you want to expand to multiple locations and has an ambitious business or start-up – landline acts as a barrier to your communication system.

VoIP

VoIP relies on Internet connection, so you can easily integrate multiple lines into the same telephone number. 

VoIP is the best solution for businesses who aspire to grow and expand to multiple locations. Your office can be in any country, with call forwarding to your main office. VoIP makes your company more accessible overseas. 

VoIP can create a more productive workplace by integrating smart devices and technology to your existing system. 

Here VoIP has a strong edge over landline. 

Features

Landline

It has been around for a long time and can be considered reliable.

Some features of it that make people use it are:

1. Secure
2. 100% uptime
3. Minimal maintenance

Landline features are very basic when compared to VoIP. 

Landlines do not offer mobile calling feature, which makes it use very restricted.

It doesn’t offer any software integrations, requiring staff to perform more data entry and tedious repetitive tasks. 

VoIP

If you want to have full control over calling experience, VoIP is it.

The fact that VoIP works over the Internet allows for some advanced features which landline simple cannot include. 

VoIP usually offers a mobile app, which gives the flexibility to use service on phones as well. 

Some of the key features and benefits of VoIP are:

1. Call-forwarding
2. Voice Broadcasting
3. Ringless Voicemail
4. Call-analytics
5. Call-recording
6. Easy software integration
7. Predictive Dialer

These advanced features that VoIP offers, help to improve customer experience and make your business workflow transparent.

Advanced Technology, Cloud-based communication & robust Infrastructure and other advanced features Call2Dial the best VoIP Service Provider.

If you are looking for a feature-rich service than VoIP is a clear winner. 

Final Thoughts

So, what are your thoughts on VoIP vs Landline?

Isn’t VoIP a clear winner in terms of features, scalability, cost, easy to use and technology. 

Thousands of companies have already made the switch to a VoIP phone system.

If you are yet to make the transition, it’s not you, it’s your company which is at a loss.

Call2Dial Inc is a globally recognized leader in Wholesale Voice Termination and Technologies.